Rental Terms & Conditions
Driver’s License Requirements
The main driver and any additional drivers must present a valid driver’s license in their name at the time of vehicle pick-up. All drivers must have held their license for at least 12 months. Domestic Renters (Greece): A valid Greek driver’s license is required. EU Renters: If you pick up the vehicle within the EU, only a valid driver’s license from your country (in Latin characters) is required. If it is not in Latin script, an International Driving Permit or an official translation is required.
Identification
Domestic renters and EU citizens must present a valid national ID or passport at the rental desk. Non-EU citizens must present a valid passport in Latin characters. An ID card is not mandatory but is recommended. All documents must have been issued at least six months prior to the pick-up date.
Age Requirements
Minimum age: 20 years old Age-related charges: Drivers aged 20–24 and drivers aged 71 and over are subject to an additional fee of €7 per day, with a maximum of €70 per rental. These charges and restrictions apply to all additional drivers as well.
Accepted Payment Methods
Rental Payment: Can be made by credit card, debit card, or cash deposit at vehicle pick-up. Deposit / Pre-authorization: A valid credit or debit card in the name of the main driver is required. Visa and Mastercard are accepted. The deposit amount will be temporarily blocked for up to 30 days. The card must be physical, display all digits for security reasons, and expire at least three months after the rental ends. The company is not responsible if the card fails for any reason. American Express, digital or prepaid cards, cash, or any other payment methods are not accepted for the deposit.
Additional Fees
Ferry Transport Permission: Transporting the vehicle by ferry is prohibited unless prior written approval is obtained from AVENT.
No Smoking Policy & Cleaning Fee: Smoking is strictly prohibited in all vehicles. Evidence of smoking will result in a €20 cleaning fee. Excessive dirt (stains) or pet hair will incur a charge of at least €100.
Immobilization Due to Key Issues: If the vehicle is immobilized due to lost/broken keys or a drained battery caused by renter negligence (alarm, lights), a €50 recovery fee plus €1.50 per km applies.
Immobilization Due to Renter Fault: If the vehicle is immobilized due to renter error, negligence, traffic violations, or breach of terms, a €150 towing fee plus €1.50 per km applies.
Off-road Driving Penalty: Driving on unpaved roads is prohibited. Any damage caused off-road is not covered by insurance. A €150 penalty per violation applies in areas such as Balos, Kedrodasos, Kolokytha, or Agiofaraggo.
Late Return – Grace Period: A 90-minute grace period is provided. If the vehicle is returned later without prior notice: €5 per hour delay
Insurance coverage becomes void
The renter is fully responsible for damages
Authorities may be notified that the vehicle is not legally rented
Traffic Violations: Customers are responsible for tolls, speeding fines, parking fines, traffic violations, and related administrative costs.
Fuel Policy
Same-to-Same Policy: Vehicles must be returned with the same fuel level as received. Less fuel → renter charged for refueling More fuel → no refund for the difference
Coverage Policy
When renting a vehicle with AVENT RENTAL, you can choose between a Basic and a Premium coverage package. Each package is designed to meet different needs and budgets.
The Basic package is a reduced-excess package with an excess ranging from €600 to €850 (depending on the vehicle category) and requires a deposit via credit/debit card. The Basic coverage package includes third-party liability, personal accident insurance, 24/7 telephone & roadside assistance, unlimited mileage, all taxes included, coverage for damage caused by uninsured vehicles, legal protection, and accident care service.
The Premium package provides extended coverage that significantly reduces the renter’s financial liability in case of damage. If you select this package at the time of booking or before pick-up, your liability for damage to the bodywork, tires, glass, and more is eliminated.
It includes third-party liability, personal accident insurance, 24/7 telephone & roadside assistance, unlimited mileage, all taxes included, coverage for damage caused by uninsured vehicles, legal protection, accident care service, as well as coverage for forest fire damage, flood damage, weather-related damage, and damage to windows, mirrors, and wheel covers.
With the Premium package, the renter is exempt from liability for the main body of the vehicle, windows, mirrors, glass, tires, “immobilization” charges (loss of income while the vehicle is under repair and cannot be rented), and damage caused by weather conditions.
Neither package covers
Interior Damage & Cleaning Fees: Charges for damage to the interior of the vehicle.
Breach of Rental Agreement: Damage resulting from violation of the rental agreement’s terms and conditions.
Failure to Report an Accident Promptly: If the renter fails to notify the rental company in a timely manner after an accident, liability for damages is not waived.
Driving with a Flat Tire or Overheating Warning: The renter is not covered if they continue driving the vehicle with a flat tire or when an engine overheating warning is indicated.
Loss or Theft of Personal Belongings: The renter is not covered for loss or theft of luggage or personal belongings from the vehicle.
Parking Fines & Traffic Violations: Costs arising from illegal parking tickets, fines, or violations of traffic laws (speed limits, traffic lights, U-turns, stop signs, etc.).
Refueling with Incorrect Fuel: The renter is responsible for any costs resulting from refueling the vehicle with the wrong type of fuel.
Loss, Theft, or Damage to Keys: Any costs related to lost, stolen, or damaged car keys. Replacement costs €250, depending on the type.
Loss, Theft, or Damage to Vehicle Documents: The renter is responsible for any costs related to lost, stolen, or damaged vehicle documents.
Negligence: Costs arising from negligence, such as a drained battery (alarm or lights), are not covered.
Loss or Damage to Equipment: The renter bears the cost of any loss or damage to equipment such as the spare tire, tire repair kit, antenna, wheel covers, or any other exterior or interior part of the vehicle.
Misuse of the Vehicle: Any costs resulting from improper use of the vehicle, as defined in the rental agreement, are the renter’s responsibility.
Driving Under the Influence: The renter is responsible for any costs resulting from damages caused while operating the vehicle under the influence of alcohol or drugs.
Overloading the Vehicle: The renter is responsible for costs arising from overloading the vehicle with passengers or cargo.
Unauthorized Drivers: If damage is caused by a person not listed as the main or additional driver in the rental agreement, the renter bears full responsibility.
Invalid or Revoked Driver’s License: If the main or additional driver does not hold a valid driver’s license or is prohibited from driving, the renter is fully liable for any damage costs.
Damage from External Factors: The renter is not covered for damages caused by terrorism, radiation, or vandalism.
Damage to Locks: Any damage to locks or external parts of the vehicle is not covered unless supported by an official police report.
Roof, Undercarriage Damage & Load Handling: Damage caused by roof-mounted equipment, improper handling of luggage, placing loads on the roof or hood, or ignoring vehicle warnings is the renter’s responsibility.
Intentional or Negligent Damage: Any damage caused intentionally or through negligence.
Transport of Materials: Damage resulting from transporting hazardous or flammable materials.
Towing: Damage resulting from using the vehicle to tow other vehicles or objects.
Undercarriage Damage: The renter is fully responsible for damage to the underside of the vehicle. Collision damage waivers do not apply in such cases.
Engine & Vehicle Equipment Damage: In case of engine damage caused by collision, negligence, or improper/reckless use of the vehicle by the renter, the renter bears full and exclusive responsibility for repair costs and any related expenses, without the possibility of transferring liability to the company.
Vehicle Replacement or Refund: In cases of traffic violations, negligence, or breach of terms and conditions, the car rental company reserves the right not to provide a replacement vehicle or refund for unused rental days.
Vehicle Condition
The renter and any additional driver must ensure that the vehicle is securely locked when not in use and must take all reasonable measures to prevent damage to the vehicle and its contents.
In the event of damage arising from any of the above scenarios, the renter authorizes the rental company to charge the repair costs. Furthermore, during the rental period, if any damage caused to the vehicle is not covered by the selected coverage package, the renter acknowledges and accepts full responsibility for its repair. The renter also expressly authorizes the company to charge the corresponding amount to their credit and/or debit card to cover such damages.
No Replacement Vehicle or Refund: In the event of traffic violations, negligence, or breach of the terms and conditions, the car rental company reserves the right not to provide a replacement vehicle or refund for unused rental days.
Vehicle Condition: The vehicle must be returned in the same condition as it was received (excluding normal wear and tear). Damage caused by negligence or improper use of the interior is not covered by insurance.
A credit/debit card in the name of the main driver is required at the time of vehicle pick-up. Prepaid, virtual, American Express, Maestro, and Revolut cards are not accepted.
Cancellations, No-Shows, and Modifications
Cancellation Policy (Prepaid Bookings): If canceled at least 48 hours before the start of the rental, a full refund will be issued. If you fail to pick up the vehicle at the agreed time or do not provide the required documents, Avent reserves the right to refuse service.
No-Show: A no-show is defined as failure to appear at the agreed date and time, failure to present the required documents, or insufficient funds for the deposit. No refunds will be issued in such cases.
Modifications: You may modify your reservation up to 48 hours before the scheduled pick-up time by contacting us. If less than 48 hours remain, please contact Avent directly.
Changes may affect the rental price and, if necessary, a new booking may be required.
Flight Delay & Grace Period: In case of a flight delay, please inform us at least 3 hours in advance or provide your flight number, and we will hold the vehicle at no extra charge. Otherwise, the vehicle will be held for 90 minutes after the scheduled pick-up time. An additional €25 fee applies for service outside operating hours.